Rates and Information
We are now happy to offer multiple shipping options on most
Bughaus Super Saver Shipping
On orders up to $25 in products, we offer the
Bughaus Super Saver Shipping option via USPS for $10.95. As we
understand that sometimes you just need to place a small order,
we've decided to offer this shipping choice which is designed to
save you some money on these orders. This shipping option can
only be used on smaller parts so while not every part we offer
is eligible for this shipping option, thousands of them still
If your order is eligible for this option, it will show as a
If you have any questions about shipping costs and procedures,
Most orders within the 48
contiguous US states qualify for FedEx Ground shipping. The cost
of this option is determined by both your order size and where
you are located (just enter your zip code in the cart to get
your shipping costs).
We do not require a minimum order. If you only need a few
nuts and bolts, that's fine with us!
Oversize / heavy / delicate items
Some items will show an
additional shipping charge added to the item on our site. This
is due to the item requiring oversize charges from the carrier,
extra weight which pushes it out of normal shipping charges,
size issues which may require the item to ship by itself, or
delicate items which require extra or unique packaging (or any
combination of the above). These charges will stack unless we
determine otherwise. While our cart will view these charges as
part of the product total and determine your base shipping
charges based on them, we will back them back off when
processing your order.
Next Day, 2nd
Day, and 3rd Day Air Service
is available on most shipments for an
additional charge. If you would like your order shipped this
way, please let us know when you place your order and we will
quote you the additional shipping cost.
Address / Reroutes
If you make a mistake and your shipping address is incorrect or
you contact FedEx or have us contact FedEx on your behalf to
change the destination address after your box has shipped, we
will charge your card $11 which is what FedEx charges us for an
address change. This fee does not apply if we incorrectly
address your box.
We can not use your personal or business
FedEx account for orders. Further we can not ship via other
carriers for your area besides the ones listed unless it's at
our discretion, and the shipping charges will remain the
same if we do so.
We are not able to tell the carrier where to deliver your
package. Instructions on orders that request we leave your
package behind the woodpile on your back porch will be ignored.
If you need to arrange specific delivery instructions, you must
contact the shipping carrier and speak to them.
We reserve the
right to refuse orders or limit quantities for any reason.
Shipping to Hawaii, Alaska,
Puerto Rico, Guam and
Military (FPO / APO) Addresses.
Shipping Times for FedEx Ground Service
Super Saver Shipping is an option for all qualifying orders
within the non-contiguous US. If this option is not listed,
we will quote you before the order ships. Your orders will ship
via Insured USPS Priority Mail.
Shipping to Canada
We will quote you before the order ships. Your orders will ship
via Insured USPS Global Priority Mail.
Currently we are not shipping
Internationally other than Canada due to shipping delays and
other reasons but please contact us if you need an order and we
may be able to accommodate your order.
We will ship almost anywhere in the world via
Insured USPS Global
Priority Mail. You can place your order from our website using
your Visa, MC, American Express or Discover. Before we process
your order we will contact you with a shipping quote. Please
note that there are some countries that we do not accept credit
cards from - we will let you know after you place your order if
this is the case and inform you of alternate payment methods. At
our discretion, if we do accept credit cards from your country,
we may request additional proof that you are the valid card
holder - again we will let you know after you place your order
if this is the case.
Our shipping quotes on international orders are the exact cost
of shipping plus a $5 customs paperwork fee. The quotes do not include any
taxes, levies, or duties that your respective country may place
on the shipment - you are responsible to pay this. Any orders
that are refused after shipment will be charged a restocking fee
and shipping charges (both ways if applicable) are not
And no, we can not ship your order in an envelope to 'save some
money'. All international orders ship in boxes with tracking and
insurance (if available) with full custom papers.
Please note that not all items can ship internationally due to
size and customs restraints! We will notify you prior to shipping
if we are unable to send any part of your order.
If you have any questions about international orders, please
1) Some rural areas may require a few extra days for
2) Shipping times are only estimates, not guarantees.
When will my order ship?
Most orders that are placed Tuesday
thru Friday by 2pm Central Time are shipped same day. However,
your order can be delayed if experiencing a high volume of
orders or if there is a problem with your order (incorrect
credit card information, declined card, etc).
So, these dates are not guaranteed, but we do our
best to stick to them.
Small orders shipped via USPS may be delayed for 1-2 days before
they are expedited.
We have a company policy
that orders over a certain price point that are your first order
with us either must ship to the billing address or you must have
the shipping address on file with your credit card company. We
reserve the right to refuse any orders that do not pass our
company's security protocols.
If you have any questions about
shipping costs and procedures,